Shipping Policy
Order Processing
At STELVINA, we carefully prepare every order to ensure your products are packaged securely.
Orders are usually processed within 1-3 business days after payment confirmation.
Shipping Time
Estimated delivery times may vary depending on your location.
Typical delivery times:
United States:
7-15 business days
United Kingdom:
7-15 business days
Australia:
8-18 business days
Canada:
8-18 business days
Delivery times may vary due to customs processing, carrier delays, or other circumstances outside our control.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 24-72 hours for tracking information to become available after shipment.
International Shipping
Customers are responsible for providing accurate shipping information when placing an order.
Additional delays may occur due to customs procedures or local delivery conditions.
Part of the goods will be shipped directly from our domestic warehouses, while the remaining items are
produced and shipped directly from our ownfactories located in the United States, Cahada.and Australia
Contact Us
For shipping questions, please contact:
Email:
support@stelvina.com
Business Information
Brand Name:
STELVINA
Operated by:
YUET TUNG CHINA WORKS
Business Address:
3/F, Kowloon Bay Industrial Centre, Unit 1-3,
15 Wang Hoi Rd, Kowloon Bay, Kowloon,
Hong Kong